Reference

Terms and Conditions for bi77 Accounts

These terms govern how your bi77 account works — from opening it to making deposits via bKash, Nagad or Rocket and accessing the lobby.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal and verification conditionsDispute and closure processRegion-dependent access
bi77 Terms and Conditions for bi77 Accounts
HOW WE APPLY RULES

How bi77 Handles Policy and Account Conditions

We apply these terms consistently across all accounts — no exceptions based on wallet size or game history. If something changes in our conditions, we post the update here with a clear revision date so you know exactly what changed and when.

Wallet Verification

Every withdrawal is checked against the wallet registered to your account. Your bKash, Nagad or Rocket number must match what you submitted at registration to avoid a hold.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact us immediately so we can suspend the account while you regain control.

Data and Records

We retain transaction records and account activity logs as required to resolve disputes. You can request a summary of your account data through the help centre at any time.

Term Updates

When we revise these conditions, the updated version replaces the previous one on this page. We do not notify by push or SMS — check this page after any major update.

TERMS QUERIES CONTACT

How to Reach Us About These Terms

If a term is unclear or you need to raise a dispute related to your account, wallet transaction or access, reach out through any of the channels below. We handle terms-related queries separately from general account help so they get the right attention.

Live Chat Open the chat icon in your account dashboard. Terms and account-condition queries are routed to a specialist rather than general support.
Email Support Write to us with your registered account ID and the specific clause or transaction in question. We reply to terms queries with a written response for your records.
Account Help Centre The help section inside your account lists common terms scenarios — wallet name mismatch, account suspension steps, and how to submit a formal dispute.

Questions About bi77 Terms and Conditions

These are the questions we hear most often about how our terms work in practice — covering wallet rules, account eligibility, disputes and what happens if your region changes.

Yes. The same account terms apply regardless of which wallet you use. Each payment method has its own cashier limits shown at the deposit step, but the account rules are consistent across bKash, Nagad and Rocket.

We place a hold on the withdrawal and contact you via the email or phone number on your account. You will need to verify your identity before we release the funds to the correct wallet.

Yes. If we identify activity that conflicts with these conditions, we may suspend your account temporarily. We notify you through your registered contact method and outline the reason and next steps.

Access and eligibility depend on your local law and the regions we currently support. We do not confirm eligibility on your behalf — you should verify that online gaming is permitted under your local law before proceeding.

Contact us via live chat or email with your account ID and the specific transaction reference. Terms-related disputes are handled separately from general queries and we respond in writing for your records.

We update this page when conditions change and include a revision note at the top. Continuing to use your account after an update means you accept the revised terms as posted here.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.